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Privacy Statement

Whenever you visit the website, our servers automatically record information about your usage, such as the time of the visit, its duration and the pages you visit. This is to help us understand what parts of our website all users enjoy the most and to help us ensure that promotions on the website are most directly relevant to your interests. If you have not identified yourself on the website, such as by registering for Redemmyourgiftcard or logging in to create an account or as a registered member, the information we collect about you remains anonymous.

If you log in as a registered member 

Once you have created an account with Redeemyourgiftcard, we only collect personal information about you in order to provide you with full access to the website. 

When you first register for Redeemyourgiftcard, we only collect information from you such as your name, phone number and e-mail address, and will continue to add to your member profile as you interact more on the website. 

Redeemyourgiftcard does not share, disclose, sell, distribute, rent, licence, share or pass onto third parties personally identifiable information collected at our website or which you have provided to us unless we have your consent to do so or in accordance with the ‘Use of Collected Information by Third Parties’.

Outside of information that you enter about yourself on the website, we also receive and store certain types of information when you interact with the website. This may be provided through the use of Cookies.

Use of collected information by third parties

Redeemyourgiftcard may disclose aggregate member database information to its service providers and contractors to help us to provide and market our goods and services to you. In addition, with the aim of providing exclusive benefits to our partners, your personal information may be disclosed to third parties in two ways:

  1. Under agreement between Redeemyourgiftcard and our participating third party partners for the single purpose of providing you exclusive offers only where you have elected to receive such information/material.
  2. Where your personal information is shared with a participating third party who is providing prizes for competitions, surveys or member offers. In such instances the shared information is for the sole purpose of prize procurement, and is strictly not to be used for any other purpose.

Cookies

Cookies are alphanumeric identifiers that are placed on your computer’s hard drive through your web browser. They record information necessary for certain website functions, such as remembering your preferences or settings. The use of cookies can enhance your enjoyment of what we offer, because they help us personalise your experience of our website by providing us with aggregated information. This information can include: how users interact on our website, track which advertisements and promotions are effective; improve our content and therefore your shopping experience. We also use cookies to operate the your account area, as they help us identify visitors to the website who have previously registered. Be assured that cookies do not personally identify you, and do not send any information back to us about your computer or any other information on your hard drive.

Use of aggregate data

Redeemyourgiftcard may use personally identifiable information in aggregate form to improve our products and services including the website and make them more responsive to the needs of all members. With the assistance of our web hosting service and/or statistical utilities we do collect aggregated information on how visitors use the website. The following core information on the usage of the website is obtained, and is not limited to:

  • The number of page views (or page impressions) that occur on our pages;
  • The names or nature of pages viewed by visitors;
  • The number of unique visitors to our website;
  • How long visitors (on average) spend on our website;
  • From where (if anywhere) a visitor has been referred; and
  • Common entry and exit points into our website.

This statistical compilation and analysis of information may also be used by our partners or provided to others as a summary report for marketing, advertising or research purposes. Redeemyourgiftcard may also collect certain non-personal information to optimise our products and services including the website for your computer (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). We may use such non-personal information for internal purposes, including but not limited to improving the content of the website.

Access to personal information

You have a right to access most personal information we hold about you and if we deny access in some circumstances we will tell you why. Personal information provided by you can be viewed and changed by you if information provided is incorrect or out of date. Redeemyourgiftcard provides you with the following online tools to manage your information, the tools of which will evolve as the website evolves:

  • My profile (to manage all personal details)
  • Newsletter preferences
  • Login information

Should any assistance be required please contact our team by emailing admin@redeemyourgiftcard.com.au.

Lost Login and Password details

All information is kept private. Many members often forget details such as their passwords. We do not distribute these either via telephone or email, unless absolutely necessary. The member is provided instructions to reset their password rather than the actual password being given out. Redeemyourgiftcard will never send private or sensitive details by email.

What else you should know about privacy on the internet

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer. Whenever you voluntarily disclose personal information over the Internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the internet.